Privacy Policy

Summit & Shore Hospitality LLC (“Summit & Shore,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit summitandshore.co or contact us about short-term rental co-hosting and related hospitality services in the Finger Lakes region of New York.

1. Information We Collect

We may collect information you choose to provide, including through our website inquiry form:

• Contact details — such as your name and email address
• Property information — such as a property address or location you share with us
• Communications — messages, call notes, or booking details related to your inquiry

If you schedule a consultation through Calendly or a similar scheduling tool, that provider may collect additional information (for example, name, email, phone number, and meeting preferences) under its own privacy policy.

We may also collect limited technical data automatically, such as browser type, device information, pages viewed, and general usage analytics that help us operate and improve the site.

2. How We Use Information

We use personal information to:

• Respond to inquiries and provide revenue assessments or consultations
• Schedule and prepare for owner conversations
• Communicate about our services, follow-ups, and (where appropriate) operational updates
• Operate, secure, and improve our website and business processes
• Comply with legal obligations and protect our rights

We do not sell your personal information.

3. How We Share Information

We share information only as needed to run our business, including with:

• Service providers that help us process form submissions, send email, schedule meetings, host our website, or provide IT support (for example, form-delivery and scheduling tools)
• Professional advisors such as attorneys or accountants, when reasonably necessary
• Authorities when required by law, legal process, or to protect Summit & Shore, our clients, guests, or the public

If we enter into a management or co-hosting relationship with you, additional information sharing may occur as described in a separate written agreement and as needed to operate the property (for example, with cleaning partners, maintenance vendors, or booking platforms).

4. Form Submissions & Third-Party Tools

Website inquiry forms are processed through third-party services so your message can be delivered to us. Scheduling links may open third-party booking pages. Those providers process data according to their own terms and privacy practices. We encourage you to review them before submitting information.

5. Retention

We retain personal information only as long as reasonably necessary for the purposes described above, to maintain business records, resolve disputes, and meet legal or contractual requirements. Inquiry information that does not lead to an ongoing relationship is typically kept for a limited administrative period and then deleted or anonymized, unless a longer retention period is required or appropriate.

6. Security

We take reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices & Requests

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to limit certain processing. To make a request, contact us at Justin@summitandshore.co or (585) 770-0563. We may need to verify your identity before responding.

8. Children’s Privacy

Our website and services are directed to property owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can delete it.

9. External Links

Our site may link to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this notice reflects the latest revision. Continued use of the website after changes means you acknowledge the updated policy.

11. Contact Us

Summit & Shore Hospitality LLC
Finger Lakes Region, New York
Email: Justin@summitandshore.co
Phone: (585) 770-0563

Also see our Terms of Service.